In our efforts to enhance the lives of everyone we support at Delta, we abide by the following support principles:

• The individuals we support are people first, with gifts, capacities, and skills.
• The individuals we support are our customers. We want them to be satisfied with our services.
• We must uphold the dignity, respect, legal rights, right to self-determination, and the personal choices of the people we support.
• We ensure that the people we support are healthy, safe, and secure.
• We build relationships with the people we support. We promote the development of personal relationships among the people we support and others.
• We assist the people we support so that they may actively participate in and contribute to their local communities.
• Our supports for individuals must change to meet their emerging needs, choices, and circumstances.